Terms and Conditions

1. About Us

Comfort Group is a diversified group of companies headquartered in Dhaka, Bangladesh, established in 1987. Our businesses and ventures include:

• Raihan Shipping Lines Ltd.
• Comfort Line Pvt. Ltd.
• Comfort Filling & CNG-Refueling Station
• Padma Shrimp Farm Ltd.
• Comfort Development Ltd.
• Spark Farm Ltd.
• Jolashoy Ltd.
• The Indie Room

2. Purpose of This Website

This website provides general information about Comfort Group and its businesses and lets visitors contact us, including by submitting partnership and business enquiries. Unless a page expressly says otherwise, the website is informational only and is not an offer to sell, or a solicitation to buy, any product, service, investment or security.

3. Scope of These Terms

These Terms apply to your use of this website. Individual group companies may offer services (for example passenger transport, fuel retail, freight, property, hospitality or co-working membership) under their own separate terms, tickets, contracts, membership agreements or booking conditions. Where such separate terms apply to a service you use, they prevail over these Terms for that service.

4. Acceptable Use

You agree to use the website only for lawful purposes. You must not:

• Violate any law or regulation of Bangladesh or any other applicable law;
• Attempt to gain unauthorized access to the website, its servers, or any connected systems or data;
• Introduce viruses, malware or other harmful code, or interfere with the website's operation or security;
• Use bots, scrapers or automated tools to extract content or data without our written permission;
• Submit false, misleading, defamatory, abusive or unlawful information through any form;
• Impersonate any person or entity, or misrepresent your affiliation with Comfort Group;
• Use the website to send unsolicited commercial messages (spam).

5. Intellectual Property

All content on this website, including text, logos, brand names, graphics, images, layout, design, videos and other materials, is owned by or licensed to Comfort Group and is protected by applicable intellectual property laws.

"Comfort Group", "Comfort Line", "Raihan Shipping Lines", "Padma Shrimp Farm", "Spark Farm", "Jolashoy", "The Indie Room" and related names and logos are trademarks or brand identifiers of Comfort Group or its group companies.

You may view and print pages for your own personal, non-commercial use. You may not copy, reproduce, modify, distribute, publish or create derivative works from any content without our prior written consent.

6. Information Accuracy

We work to keep the information on this website accurate and current. However, figures, statistics, fleet or network details, service routes, schedules, locations, project details and similar information are provided for general information, may change without notice, and are provided without warranty of completeness or accuracy. Please contact the relevant company directly to confirm details before relying on them for any decision.

Statements about the future, plans or "growth stage" ventures are expressions of intention only and are not guarantees.

7. Enquiries and Communications

When you submit an enquiry or contact form, you agree to provide accurate and complete information. We aim to respond to partnership enquiries within about two (2) business days, but we do not guarantee a response time or that any enquiry will lead to a partnership, contract, investment or other business relationship.

Submitting an enquiry does not create any contract, agency, partnership, joint venture or exclusivity between you and Comfort Group. Any such relationship arises only through a written agreement signed by an authorized representative of Comfort Group.

We handle personal information you provide in accordance with our Privacy Policy.

8. Third-Party Links and Content

This website may contain links to other websites, including websites operated by our group companies or third parties, and to social media platforms (LinkedIn, Facebook, YouTube, Instagram). We do not control and are not responsible for the content, availability, privacy practices or terms of external websites. A link does not imply endorsement. You access third-party sites at your own risk.

9. Partner and Stakeholder References

References on this website to government bodies, regulators, partners or stakeholders (for example Bangladesh Petroleum Corporation, the Export Promotion Bureau or BIDA) describe the nature of our business relationships and are not endorsements by those bodies of any specific product or service, unless expressly stated.

10. Disclaimer of Warranties

To the fullest extent permitted by law, this website and its content are provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the website will be uninterrupted, error-free or free of harmful components.

11. Limitation of Liability

To the fullest extent permitted by law, Comfort Group, its group companies, directors, officers, employees and agents will not be liable for any direct, indirect, incidental, special or consequential loss or damage (including loss of profit, revenue, data or business opportunity) arising from your use of, or inability to use, this website, or from reliance on its content.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

12. Indemnity

You agree to indemnify and hold harmless Comfort Group and its group companies, directors, officers and employees from any claim, loss, liability or expense (including reasonable legal fees) arising out of your breach of these Terms or your misuse of the website.

13. Privacy and Cookies

Our collection and use of personal information is described in our Privacy Policy. The website may use cookies and similar technologies to operate properly and to understand how visitors use the site. By continuing to use the website you consent to such use, subject to your browser settings and applicable law.

14. Website Availability and Changes

We may modify, suspend or discontinue any part of the website at any time without notice. We may also restrict or terminate your access if you breach these Terms.

15. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Your continued use of the website after changes are posted means you accept the revised Terms.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of the People's Republic of Bangladesh. Any dispute arising out of or in connection with these Terms or your use of the website is subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.

17. General

• Severability: If any provision of these Terms is held invalid or unenforceable, the rest remains in full effect.
• No waiver: A delay or failure by us to enforce any right is not a waiver of that right.
• Entire agreement: These Terms, together with our Privacy Policy, form the entire agreement between you and us regarding use of this website.

18. Contact Us

If you have questions about these Terms, please contact: